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FAQs
Getting Started![]() Set up your own Personal Fundraising Webpage. It’s a few easy steps and you can:
Step By Step:
Navigating Your Fundraising HQ![]()
Login to your Fundraising HQ by going to the Login Page.
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Click on “Forgot Username and/or Password?” when you go to Login. If you are still having problems, please email and we’ll email it to you.
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Login to your Fundraising HQ. From the “My To Do List” section, click on the Edit my Login/Password link.
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Log into your Fundraising HQ. You will then be brought to your personal Fundraising HQ where you can view your donor list and the amounts that have been donated.
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Login to your Fundraising HQ. From the “My To Do List” section, click on the Edit Profile link and scroll to the bottom of the form.
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Login to your Fundraising HQ. From the “My To Do List” section, click on the Edit Profile link.
Sending Out Emails![]()
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Log into your Fundraising HQ. Click on the Email tab and click on the Email History Log link. The record of emails sent will be reflected.
FAQ’s – Email Address Book FAQ’s![]()
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If you use the same Username and Password that you used last year, your address book will be retained from the previous year. Note: you can import your address book this year and the system will only import contacts that do not match ones you have previously imported or you can add them manually.
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If you have an email provider other than the ones listed, follow these instructions: Importing from a .CSV file
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You can go directly into your personal web page and add addresses manually. Simply type first name, last name, and email address for each contact.
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Download times vary depending on the amount of contacts being transferred.
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Yes, all of your contacts will be transferred if they have a first name, last name and email address. You can choose specific people to email to once they are imported. You do not have to send your email to the entire contact list.
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A contact must have a first name, last name and email address to import. If some of your contacts didn’t transfer they may be missing one of these required items.
Donations![]() While you can always bring your donations to the walk or race, it is preferable that you mail them in as soon as you receive them to:
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Absolutely. If the corresponding donation form were filled out and submitted along with your donations at the walk or race, then you should see your fundraising efforts reflected on your web page and donation report within four weeks of the event.
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From your Fundraising HQ, click on the Tools Tab along the top. Click on the Enter Pledge Button. The Offline Donation entry form will appear. Fill in the appropriate information and click on Submit. Your pledge is displayed as pending. "Pending" donations refer to donations that have not been yet been received and processed by Via of the Lehigh Valley. These actually show up on the donation report as pledges.
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Please turn in all checks received to Via of the Lehigh Valley. You can turn them in on race day or send them to Via of the Lehigh Valley, Attn: Marathon, 336 W. Spruce Street, Bethlehem, PA 18018. You will be officially credited when Via receives and processes your donations.
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Yes, the Via Marathon Web Page is a secure Web site.
For more information, email our race director: |
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