How do I sign up to fundraise online?
Set up your own Personal Fundraising Webpage. It’s a few easy steps and you can:
Step By Step:
Navigating Your Fundraising HQ
How do I Login in to my Fundraising HQ?
Login to your Fundraising HQ by going to the Login Page.
I forgot my username and password. How do I find it?
Click on “Forgot Username and/or Password?” when you go to Login. If you are still having problems, please email Via@ViaNet.org and we’ll email it to you.
How do I change my user name and password?
Login to your Fundraising HQ. From the “My To Do List” section, click on the Edit my Login/Password link.
How can I see who has donated to me?
Log into your Fundraising HQ. You will then be brought to your personal Fundraising HQ where you can view your donor list and the amounts that have been donated.
I am a team captain, can I change the name of my team?
Login to your Fundraising HQ. From the “My To Do List” section, click on the Edit Profile link and scroll to the bottom of the form.
I set my fundraising goal too low on my Web site. How do I change it?
Login to your Fundraising HQ. From the “My To Do List” section, click on the Edit Profile link.
Sending Out Emails
How do I send out emails through my personal Fundraising HQ?
Where can I see all the emails that I have sent during my fundraising campaign?
Log into your Fundraising HQ. Click on the Email tab and click on the Email History Log link. The record of emails sent will be reflected.
FAQ’s – Email Address Book FAQ’s
Address Book Import Help
If I imported my address book last year will I have to import my address book this year?
If you use the same Username and Password that you used last year, your address book will be retained from the previous year. Note: you can import your address book this year and the system will only import contacts that do not match ones you have previously imported or you can add them manually.
I do not have Gmail, Outlook, Hotmail or Yahoo. How can I import my address book?
If you have an email provider other than the ones listed, follow these instructions: Importing from a .CSV file
My email provider does not have an export function, how do I put email addresses to send emails out?
You can go directly into your personal web page and add addresses manually. Simply type first name, last name, and email address for each contact.
The download seems very slow is this normal?
Download times vary depending on the amount of contacts being transferred.
Will all of the contacts from my email provider address book transfer over?
Yes, all of your contacts will be transferred if they have a first name, last name and email address. You can choose specific people to email to once they are imported. You do not have to send your email to the entire contact list.
Not all of my contacts were transferred, why is that?
A contact must have a first name, last name and email address to import. If some of your contacts didn’t transfer they may be missing one of these required items.
Do I have to send in my donations? Can I bring them with me to the walk or race?
While you can always bring your donations to the walk or race, it is preferable that you mail them in as soon as you receive them to:
Will the money turned in at the walk or race show up on my web page and my donation report?
Absolutely. If the corresponding donation form were filled out and submitted along with your donations at the walk or race, then you should see your fundraising efforts reflected on your web page and donation report within four weeks of the event.
I heard that you could enter in offline donations to your site. How do I do that?
From your Fundraising HQ, click on the Tools Tab along the top. Click on the Enter Pledge Button. The Offline Donation entry form will appear. Fill in the appropriate information and click on Submit. Your pledge is displayed as pending. "Pending" donations refer to donations that have not been yet been received and processed by Via of the Lehigh Valley. These actually show up on the donation report as pledges.
I’ve been entering in my offline donations and the record reads unpaid, but my credit card donations show up right away. How can I update my web page so that all donations show as paid?
Please turn in all checks received to Via of the Lehigh Valley. You can turn them in on race day or send them to Via of the Lehigh Valley, Attn: Marathon, 336 W. Spruce Street, Bethlehem, PA 18018. You will be officially credited when Via receives and processes your donations.
Are the credit card donations secure?
Yes, the Via Marathon Web Page is a secure Web site.
For more information, email our race director: